眼力健（杭州）制药有限公司Service Engineer职位信息：
眼力健（杭州）制药有限公司
公司行业：
医药/保健/生物工程
公司类型：
外商独资
公司规模：
100-499人
职位类别：客户服务/技术支持 医疗/护理/保健/美容
工作地点：北京
发布日期：2007-08-18
申请职位
工作经验：3-5年
最低学历：本科
职位月薪：面议
工作性质：全职
招聘人数：1人
管理经验：否
职位描述/要求：
Essential Duties and Responsibilities (fundamental job duties):
1. Installs new or modified equipment at customer’s facility to ensure full functionality according to specifications.
2. Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine scope of problem.
3. Provides on-site technical solutions for customers by analyzing, reviewing and inspecting findings to determine source of problem, and recommends repair, replacement or other corrective action.
4. Performs necessary upgrades generated via released technical service bulletins.
5. Coordinates problem resolution with engineering, technical support, customer service and other personnel to expedite repairs.
6. Provides feedback on technical and clinical observations for the purpose of assisting product improvement initiatives
8. Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
9. Manages preventative maintenance and installation schedule while not interfering with response time to down customers.
10. Returns failed field components.
11. Updates sales and Field Operations Manager daily on customer issues in their region.
12. Sells annual service maintenance contracts to out-of-warranty customers.
Requirements:
1. Bachelor’s degree or equivalent along with 1-3 years experience in field service or combination of education and experience. Emphasis in electronics engineering or related engineering disciplines.
2. Ability to troubleshoot complex electro-mechanical equipment to the component level.
联系方式：
公司信息：
眼力健（杭州）制药有限公司
美国眼力健 世界护眼专家
眼力健（杭州）制药有限公司
美国眼力健是一家从事专业化医疗保健及护眼产品研发、生产和销售的国际性公司，在护眼产品及眼科医疗手术器械方面都具有世界领先地位。公司总部设在美国加州圣安娜市，其子公司、分部及代理商遍布世界各地。
占地七万余平米的眼力健(杭州)制药有限公司，是美国眼力健独家投资近三千万美元建造的生产护眼系列产品的公司。公司产品大部分出口到日本、美国、欧洲及亚太其他国家和地区。公司的产品以其特有的品质倍受中高收入群体的青睐，其中全能品牌作为总公司隐形眼镜护理液的主打品牌，全球年销售额呈不断攀升的势头。为满足日益增长的全球市场需求,公司规模不断扩大,生产能力不断提高，现特此诚征专业技术及管理英才。
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